Construction & Engineering, President
- Bachelor of Science in Mechanical Engineering, University of Wyoming
- Organizations: IIAR, Mechanical Contractors Association of Omaha
Bob’s vision for LoTemp Equipment Company came into focus 36 years ago when he started the company in unoccupied space in a north Omaha warehouse. “I wanted to take my expertise in the engineering and refrigeration fields and help companies grow. I knew that if I maximized my knowledge and skills, I could help customers drastically reduce the stress and complications that comes with running a business.”
Even though LoTemp has purposefully managed the office space growth (it contributes to the company’s family atmosphere) in the same north Omaha warehouse, the range of products and services LoTemp offers customers has expanded and continues to expand under Bob’s leadership.
Bob and the LoTemp staff choose flexibility and adaptability over complacency. “LoTemp has a 36-year record of success. Thus, it would be easy to rest on our laurels. However, our customers rely on us to anticipate and respond to their refrigeration needs.”
Between managing LoTemp’s day-to-day operation and charting its future course, Bob spends time with his wife Teresa, his five children and their spouses, and 11 grandchildren. He also carves out time to make sure his golf game does not turn rusty.
Construction & Engineering, PSM
- Bachelor of Science Degree, Iowa State University
- University of Wisconsin-Madison Engineering Safety Relief Systems; University of Wisconsin-Madison Principals and Practices of Mechanical Integrity for Industrial Refrigeration Systems & Nondestructive Testing Methods for Mechanical Integrity; Kansas State Industrial Refrigeration Workshop
- Professional Engineer: Nebraska, Iowa, Kansas, Missouri
- Organizations: IIAR, member of Education Committee; Mechanical Contractors Association of Omaha
Finding solutions to a customer’s refrigeration needs is what motivates Nicky.
“There’s no better feeling than participating in a process that results in the customer meeting or exceeding its business objectives. When that happens, I get to celebrate the customer’s success.”
Plant productivity and growth are important outcomes for Nicky. So is employee safety. “Customers trust that LoTemp will give them a well-thought-out PSM system. I like to rise to that challenge.”
When Nicky is not problem-solving for LoTemp customers, she is hiking U.S. mountain ranges with her husband Andrew and their two children – Anna and Joey.
Construction & Engineering
- Bachelor of Science, Construction Management, University of Nebraska-Lincoln
- University of Wisconsin-Madison Introduction to Ammonia Refrigeration Systems; University of Wisconsin-Madison Intermediate Ammonia Refrigeration Systems; University of Wisconsin-Madison Design of Ammonia Refrigeration Systems for Peak Performance Efficiency
- Organizations: IIAR; Mechanical Contractors Association of Omaha; RETA
Pat subscribes to the theory “You can’t do it alone.” He likes to be involved in a collaborative, hands-on process with the LoTemp team and its customers. “LoTemp and its customers experience success because they forge partnerships.”
For Pat, solidifying partnerships with LoTemp customers is something that must occur sooner rather than later in the relationship. “I’m with the customer at the very beginning – from the idea or vision to the final refrigeration system that functions the way it was designed. You won’t see a satisfied smile on my face until I first see a similar smile on the customer’s face.”
Off-hour satisfaction for Pat is spending time with his wife Ashley and their son William.
Every successful business has that hidden person who makes sure the levers and gears keep turning. Kathy is that person for LoTemp.
Kathy gets to observe LoTemp leadership, engineers and servicemen strive to deliver a quality product to their customers. Because she is often on the receiving end of familiar customer comment, she is able to summarize their opinion of LoTemp: “Customers notice LoTemp’s values – and the company’s supportive and cooperative employees.”
Kathy and her husband Pat like to spend their leisure time with their seven children and 13 grandchildren.
Sales & Service, PSM
- Creighton University School of Law, Juris Doctor
- University of St. Louis, Bachelor of Arts, English
- University of Wisconsin-Madison Ammonia Refrigeration System Safety course
- IIAR, Mechanical Contractors Association of Omaha, RETA, MCAO committee member for Government Relations and Mechanical Service Contractors, Nebraska Safety & Health Professionals Organization
Before the LoTemp engineer and design team have finished their jobs, John and his service team are already in their starting positions. “LoTemp’s service team has to identify a customer’s needs and develop a plan to satisfy that need with accuracy.”
Service is a rapid-response and precision activity. That’s where John’s analytical skills come in. His customized service agreements are absent of fluff and heavy on customer priorities.
He is able to describe a customer’s needs to LoTemp servicemen with clarity and accuracy, which accelerates response time and eliminates man-hour waste.
Plant safety is important to John. He takes pride in developing and assisting in the implementation of PSM compliant mechanical integrity programs.
John and his wife Emily have two children – Peter and Porter. When John isn’t spending time with them, he enjoys doing projects around the house.
Sales & Service
- Universal Technical Institute, Heating and Air Conditioning
- RETA, former secretary of the Omaha chapter
Gates not only has to know what a customer wants, he has to know where to find the right equipment and deliver it without delay. That’s why LoTemp customers are able to exceed their goals and objectives.
LoTemp’s engineering team also relies on Gates and the contribution he makes to the timely completion of their projects. “LoTemp sets a target completion date with the customer’s goals and objectives in mind. It’s not about us; it’s about the customer. That’s why it’s important I get the customer the right equipment, at the right price, and at the right time.”
Gates and his wife Marie have three sons and six grandchildren. He spends his leisure time hunting, shooting, fishing and travelling to see his grandchildren.
- Vilter Safety & Education School
Pat knows something about ammonia refrigeration systems. He’s been working on them since 1975. Pat is a “learner.” During his 21 years with LoTemp, he has taken advantage of most Vilter service and safety education opportunities.
“There’s always something new to learn, and the new information I acquire is usually in the best interest of the customer,” Pat said. “The more up-to-date I am, the better I’m able to troubleshoot for customer.”
Pat ranks his interactions with the customer as one of the highlights of his job.
Along with sharing his free time with his wife Pat Jane and their son Chris, Pat likes to golf and mastermind home projects.
Sales & Service; Construction & Engineering
- Vilter Safety & Education School, Local 464 Steamfitter Apprenticeship program
The Local 464-trained steamfitter has serviced and installed ammonia refrigeration systems since 1997.
To stay current with industry changes, Patrick regularly attends Vilter-sponsered service and safety education opportunities. His apprenticeship training and continuing education allows Patrick to see the big picture.
“It’s important for me to visualize the entire LoTemp-customer process – from estimating the job to installing the new equipment, to observing the end-result,” Patrick said. His experience makes him an adept troubleshooter and problem solver for LoTemp customers.
When Patrick gets a break from responding to the service needs of LoTemp customers, he dedicates his available time to his wife Tracy and his children Jack and Claire. He’s a sports fan, and awaits the day when his beloved Miami Dolphins will be a contender again.